Executive / Senior Executive, IT Operation Support-Fresh Super Mart
Full time @Meghna Group of Industries posted 52 minutes ago in Manufacturing & Production Shortlist Email JobJob Detail
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Job ID 34891
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Career Level Executive
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Experience 4-5 Years
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Min. Qualification Bachelor's Degree
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Gender Any
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Industry Experience Group of Companies
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No. of Vacancy 1
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Job Location Dhaka Division
Job Description
Education
- Bachelor of Science (BSc) in Computer Science & Engineering
Experience
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- At least 4 years
- The applicants should have experience in the following business area(s): Group of Companies, Manufacturing (FMCG), Retail Store
Additional Requirements
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Good technical understanding of IT infrastructure, IT security, and L1 and L2 user support.
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Good knowledge of enterprise computing environments and distributed applications for TCP/ IP networks.
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Administrate Windows server applications AD, DC, DNS , DHCP.
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Able to successfully manage good relations with users and other stakeholders.
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Excellent written and oral communication skills in English.
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Microsoft and ITIL4 Certified candidates will get preference.
Responsibilities & Context
Meghna Group of Industries (MGI) is one of the leading conglomerates in Bangladesh. MGI is currently searching some active & energetic professionals for its IT department, Fresh Super Mart. This role involves providing day-to-day technical support to end-users, ensuring the smooth operation of computer systems and IT networking. The incumbent will report to Department Head.
Job Description:
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Provide IT support to end users for their desktop, laptop, network connection, printer & other IT assets as per company IT policy.
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Configure and Manage Windows and Linux operating systems for AD, LDAP, DNS, DHCP and FTP etc.
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Analyze and design for scalability, high performance for factory and office network.
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Deploy UTP and fiber cable connectivity for IT support.
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Monitor data center and network operation center (NOC), reporting & proper documentation to take immediate action.
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Manage asset and infrastructure change management processes within the NOC/data center.
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Maintain liaison with external service providers and vendors on major system problems.
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Manage and troubleshooting for IP surveillance.
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Manage helpdesk IT team properly for smooth IT support.
Skills & Expertise
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