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Associate System Engineer, IT

Full time @Aarong posted 2 weeks ago in Retail Sales & Customer Service
  • Aarong Centre, 346, Tejgaon (I/A) BD, 1208
  • Post Date : May 22, 2025
  • Apply Before : May 31, 2025
  • Salary: Negotiable
  • 0 Application(s)
  • View(s) 34
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Job Detail

  • Job ID 7742
  • Career Level  Executive
  • Experience  2-3 Years
  • Min. Qualification  Bachelor's Degree
  • Gender  Any
  • Industry Experience  IT
  • No. of Vacancy  1
  • Job Location  Dhaka Division

Job Description

Additional Requirements

  • Knowledge regarding configuration and troubleshooting in detail for PC (windows and Mac), laptop, printer and other IT peripheral devices.
  • Exposure to networking concepts, data backup, and antivirus/security tools.

Experience

  • Minimum 3 years of experience in IT support to end users, systems troubleshooting and operate IT asset management software.

Responsibilities & Context

  • Ensure the installation, configuration and efficient operation of all types of PCs, laptops, printers, UPS systems, and other end-user devices, while proactively maintaining their high availability and performance.
  • Install and maintain business applications, utilities, and executable setups (EXE).
  • Support basic LAN/WAN and AD troubleshooting.
  • Support users with application errors, updates, and access issues.
  • Maintain accurate records of issues, resolutions, and system changes.
  • Educate users on system functionality and best practices.
  • Provide (Onsite/Offsite) support during various events.

Safeguarding Responsibilities:

  • Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation.
  • Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
  • Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
  • Follow the safeguarding reporting procedure in case any reportable incident takes place, and encourage others to do so.

Compensation & Other Benefits

  • Provident Fund, Gratuity, Festival Bonus, Health & Life Insurance, and others as per organization policy.

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