Customer Care Executive
Full time @Diamond World Ltd posted 33 minutes ago in Retail Sales & Customer Service Shortlist Email JobJob Detail
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Job ID 37527
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Career Level Executive
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Experience 2-3 Years
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Min. Qualification Bachelor's Degree
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Gender Female
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Industry Experience Call Center
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Candidate Age 23 to 32 years
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No. of Vacancy 5
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Job Location Dhaka Division
Job Description
Education
- Bachelor/Honors
Experience
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- At least 2 years
- The applicants should have experience in the following business area(s): Call Center
Additional Requirements
- Age 23 to 32 years
- Only Female
- English fluency is must.
- Candidates will have to be presentable.
- Have a Decent typing speed.
- Skilled in MS Office applications, standard computer efficiency and email communication.
- Ability to work under pressure and for long hours.
Responsibilities & Context
- Make outbound calls to customers, collecting different types of information and store accordingly in the company database.
- Inform customers about our products, services, offers and different campaigns. Use unique selling points to highlight our product features over the call.
- Assist customers with product price and quality related issues.
- Take part in database related information entry whenever needed.
- Take complaints and valued suggestions from the customers, follow up properly if and when any issue arises.
- Meeting call targets every day and prepare report accordingly.
- Assist in present and promote products using solid selling techniques to existing and prospective customers.
- Work from the branches and assist customers to try our products if needed.
- Any other duties assigned by the management if and when required basis.
Skills & Expertise
Other Relevant Skills
Compensation & Other Benefits
- Medical allowance,Provident fund
- Salary Review: Yearly
- Festival Bonus: 2
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Life & Health Insurance
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Medical Allowance
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Yearly Salary Review
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Two Festival Bonuses on Gross Salary
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Provident Fund
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Leave Encashment
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Snacks Bill
Interested and qualified candidates are requested to apply as soon as possible. after successfully completing the hiring process and being finally offered, candidates would be required to join within 15 days of notice period.
Interested and qualified candidates are requested to apply as soon as possible. after successfully completing the hiring process and being finally offered, candidates would be required to join within 15 days of notice period.
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