Executive – Customer Service
Full time @Primitek Group posted 1 day ago in Manufacturing & Production Shortlist Email JobJob Detail
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Job ID 27544
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Career Level Executive
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Experience 1-2 Years
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Min. Qualification Bachelor's Degree
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Gender Any
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Industry Experience FMCG (Fast Moving Consumer Goods)
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Candidate Age 24 to 30 years
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No. of Vacancy 2
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Job Location Dhaka Division
Job Description
Education
- Bachelor of Business Administration (BBA)
- Bachelor/Honors/MBA/Marketing.
Experience
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- 1 to 2 years
- The applicants should have experience in the following business area(s): Garments Accessories, Manufacturing (FMCG), Plastic/ Polymer Industry
- Freshers are also encouraged to apply.
Additional Requirements
- Age 24 to 30 years
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Excellent customer service relationship skills
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Strong empathy and ability to understand the customer
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Team player, great work ethic and ability to work in a high paced environment
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Excellent verbal and written Bangla and English both communication skills
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Experienced with MS Office including Word, Excel, and Outlook
Responsibilities & Context
- Answer to customer queries modestly whenever there is a customer call.
- Provide excellent and easy to understand support via various support channels (email, phone, chat platforms).
- Communicating resolutions clearly, effectively and efficiently to clients.
- Enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.
- Any other works as may be required from time to time.
Skills & Expertise
Compensation & Other Benefits
- Provident fund,Mobile bill
- Salary Review: Yearly
- Festival Bonus: 2
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As per company policy.
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