Officer
Full time @E-Zone HRM Limited posted 6 days ago in Human Resources Shortlist Email JobJob Detail
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Job ID 27061
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Career Level Officer
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Experience 0-1 Year
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Min. Qualification Bachelor's Degree
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Gender Any
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Industry Experience Customer service
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Candidate Age At most 30 years
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No. of Vacancy 1
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Job Location Dhaka Division
Job Description
Education
- Bachelor/Honors
Additional Requirements
- Age At most 30 years
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Strong verbal and written communication skills
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Proficient in MS Word and MS Excel
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Collaborative team player
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Capable of working under pressure and meeting deadlines
Responsibilities & Context
We’re hiring Fresh Graduates. Take the first step toward a rewarding career in a fast-growing industry and join a Leading Mobile Financial Service (MFS) Provider!
Job Type:Â Desk Job
Working Days:Â 6 Days
Shift Schedule:Â Rotational Shifts / Roster Duty
Shift Details:
For Male Candidates:
Morning: 7:00 AM – 3:00 PM
Evening: 3:00 PM – 11:00 PM
Night: 11:00 PM – 7:00 AM
For Female Candidates:
Morning: 7:00 AM – 3:00 PM
Evening: 3:00 PM – 11:00 PM
[Transportation is provided for Morning and Evening shifts.]
Key Responsibilities:
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Provide outstanding customer service by promptly addressing inquiries and issues.
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Effectively resolve customer complaints with practical, timely solutions.
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Accurately maintain and update customer data in the call center database.
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Assist customers with product and service-related queries.
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Promote company products and services to potential customers.
Skills & Expertise
Compensation & Other Benefits
- Salary Review: Yearly
- Festival Bonus: 2
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Festival Bonus: Two per year (Subject to eligibility)
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