Manager – E-commerce & Digital Marketing
Full time @International Homeware posted 3 days ago in Marketing & Sales Shortlist Email JobJob Detail
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Job ID 18556
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Career Level Manager
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Experience 3-4 Years
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Min. Qualification Bachelor's Degree
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Gender Male
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Industry Experience Digital Marketing
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Candidate Age (Before the Application Deadline Ends) 28 to 40 years
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No. of Vacancy 1
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Job Location Dhaka Division
Job Description
Education
- Bachelor of Business Administration (BBA)
- Bachelor of Science (BSc) in Computer Science & Engineering
- Bachelor of Science (BSc) in Business Studies
- Master of Science (MSc) in Computer Science & Engineering
Experience
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- At least 3 years
Additional Requirements
- Age 28 to 40 years
- 3+ years of experience in e-commerce management.
- Proven track record of driving significant e-commerce growth and achieving substantial sales targets.
- Strong knowledge of WordPress (site management, updates, optimization, and customization).
- Demonstrated ability to lead and manage an existing team effectively.
- Extensive knowledge of digital marketing strategies and tools, including advanced SEO, SEM, PPC, and social media tactics.
- Graphic design skills (Adobe Photoshop, Illustrator, Canva, or similar).
- Proficiency in e-commerce platforms, CMS, and advanced analytics tools.
- Strong understanding of UX/UI principles and best practices for website design and navigation.
- Excellent leadership, communication, and project management skills.
- Strong analytical and problem-solving abilities.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Passion for homeware products and the retail industry.
Preferred Skills:
- Experience with international e-commerce operations and logistics.
- Familiarity with emerging technologies such as AI and machine learning for personalized shopping experiences.
- Experience in managing large-scale digital transformation projects.
- Proven experience in omnichannel retail strategy and execution.
- Expertise in using CRM systems to drive customer engagement and loyalty.
Responsibilities & Context
Company Overview:
International Homeware is a leading brand in the international homeware market, renowned for offering innovative and high-quality products to customers. We are seeking a highly skilled and experienced E-commerce Manager to lead our online retail operations. This role is crucial for driving our digital sales strategy, enhancing our online presence, and delivering exceptional customer experience.
Key Responsibilities:
E-commerce Strategy Development:
- Develop and implement comprehensive e-commerce strategies to drive online sales growth and enhance customer engagement.
- Analyze market trends, customer behavior, and competitive landscape to identify opportunities for growth and innovation.
Website Management:
- Oversee the day-to-day management of our e-commerce website, ensuring a seamless and user-friendly shopping experience.
- Update, maintain, and further develop our WordPress website (ihwbd.com) to ensure optimal performance, design, and functionality.
- Collaborate with designers and developers to improve UX/UI, speed, and mobile responsiveness.
Digital Marketing:
- Coordinate with the digital marketing team to develop and execute online marketing campaigns, including SEO, SEM, PPC, email marketing, and social media.
- Monitor and analyze the performance of digital marketing initiatives, adjusting strategies to maximize ROI.
Graphic Design & Content Creation:
- Design and edit digital graphics, product visuals, banners, and social media creatives to support marketing campaigns.
- Ensure visual consistency across the website, email, and social platforms.
Product Management:
- Work closely with the product development and inventory teams to manage online product listings, ensuring accurate and compelling product descriptions, images, and pricing.
- Implement and manage promotional campaigns, discounts, and special offers.
Customer Experience:
- Enhance the online shopping experience by implementing best practices in customer service, user interface design, and website navigation.
- Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions.
Data Analysis and Reporting:
- Utilize advanced analytics tools (e.g., Google Analytics, Adobe Analytics, Shopify Analytics) to track KPIs and generate detailed reports on website traffic, sales, and customer behavior.
- Provide insights and recommendations to senior management based on data analysis.
Team Leadership:
- Lead, guide, and mentor the existing e-commerce and digital marketing team, ensuring alignment with company goals and smooth day-to-day operations.
- Foster a collaborative and results-driven work environment.
- Set performance goals, conduct regular reviews, and provide ongoing training and development.
Vendor and Partner Management:
- Manage relationships with third-party vendors, including payment processors, logistics providers, and marketing agencies.
- Negotiate contracts and service agreements to ensure optimal terms and conditions.
Compensation & Other Benefits
- T/A,Mobile bill,Tour allowance,Medical allowance
- Salary Review: Yearly
- Festival Bonus: 2
- Daily Snacks
- Financial Help
- Financial Loan
- WordPress Development- Expert
- Graphic Design- Expert
- Proven Experience
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