Sr. Call Center Executive / Call Center Executive
কন্ট্রাক্ট @Mhadi Support Services Limited posted 3 সপ্তাহ ago in Retail Sales & Customer Service Shortlist Email JobJob Detail
-
Job ID 25476
-
Career Level Sr. Executive
-
Experience 1-2 Years
-
Min. Qualification Bachelor's Degree
-
Gender Any
-
Industry Experience Call Center
-
Candidate Age 24 to 30 years
-
No. of Vacancy ১
-
Job Location Dhaka Division
Job Description
Education
- Bachelor/Honors
Experience
-
- 1 to 2 years
- The applicants should have experience in the following business area(s): Banks, Call Center
- Freshers are also encouraged to apply.
Additional Requirements
- Age 24 to 30 years
-
Job will be contractual under third party payroll.
-
He/she should be innovative, creative and should have the ability to take challenges.
-
Must have good verbal and written communication skill in English and Bengali.
-
Computer skill: Must have the basic knowledge of Computer, especially, MS Word, MS Excel, MS Power Point and other software packages.
-
Analytical Skill. Team player.
Responsibilities & Context
A Reputed Private Commercial Bank is looking for dynamic and self-driven candidate with strong quantitative aptitude.
Key responsibilities need to described by using following dimension.
- Identify customer’s needs, clarify of information, address issues and provide/escalate solutions.
- Follow up customer calls where necessary.
- Processing forms, orders & applications requested by the customer·
- Answer calls, make calls where needed & response to customer’s email.
- Respond efficiently & accurately to callers, explain possible solutions & ensure that customer feel supported & build long lasting relationships with customers.
- Assist to consumer banking business through sales lead generation.
Skills & Expertise
Compensation & Other Benefits
-
Weekly 2 holidays.
-
Festival Bonus: 2
Other jobs you may like
-
Accounts Supervisor- Outlet
- @ Agora Limited
- Dhaka, Bangladesh, 99 Mohakhali C/A BD, 1212
