Sr. Collection Executive / Collection Executive
কন্ট্রাক্ট @Mhadi Support Services Limited posted 3 সপ্তাহ ago in Retail Sales & Customer Service Shortlist Email JobJob Detail
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Job ID 25355
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Career Level Sr. Executive
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Experience 1-2 Years
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Min. Qualification Bachelor's Degree
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Gender Any
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Industry Experience Bank
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Candidate Age 24 to 32 years
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No. of Vacancy ১
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Job Location Anywhere in Bangladesh
Job Description
Education
- Bachelor/Honors
Experience
- 1 to 5 years
- The applicants should have experience in the following business area(s): Banks, Insurance
- Freshers are also encouraged to apply.
Additional Requirements
- Age 24 to 32 years
Responsibilities & Context
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Debt Collection:– Make regular follow-ups via phone call, SMS or in physical visit as assigned to collect overdue payments/ total outstanding- Ensure recovery targets are met on a daily, weekly, and monthly basis.
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Documentation:– Maintain accurate records of all collection activities and customer interactions.- Submit daily and weekly collection reports to the supervisor.
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Negotiation and Settlement:– Discuss payment plans or settlement offers with debtors within the policy limits.- Ensure all commitments and settlements are documented and approved.
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Customer Service:– Address queries and concerns of customers regarding dues.- Maintain professional behavior while dealing with difficult clients.
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Compliance:– Adhere to legal regulations and bank policies while collecting payments.- Ensure the confidentiality of customer data and payment information.
Skills & Expertise
Suggested by
Compensation & Other Benefits
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Incentive, Weekly 2 holidays.
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Festival Bonus: 2
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