Call Center Executive (FEMALE)
Full time @LIMRS Construction And Interior posted 10 hours ago in Architecture & Design Shortlist Email JobJob Detail
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Job ID 32648
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Career Level Executive
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Experience 3-4 Years
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Min. Qualification Bachelor's Degree
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Gender Female
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Industry Experience Call Center
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Candidate Age 25 to 35 years
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No. of Vacancy 1
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Job Location Dhaka Division
Job Description
Education
- Bachelor of Business Administration (BBA)
- Master of Business Administration (MBA)
Experience
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- 3 to 5 years
- The applicants should have experience in the following business area(s): Furniture Manufacturer, Architecture Firm, Furniture
Additional Requirements
- Age 25 to 35 years
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Smart, confident, and energetic
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Team-oriented and positive attitude
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Excellent communication and negotiation skills.
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Strong presentation and client-handling abilities.
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Proficiency in social media management.
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She should be innovative, creative and should have the ability to take challenges.
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Must have good verbal and written communication skill in English and Bengali.
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Computer skill: Must have the basic knowledge of Computer, especially, MS Word, MS Excel, MS Power Point and other software packages.
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The applicants should have experience in the following business area(s): Call Center
Responsibilities & Context
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Identify customer’s needs, clarify of information, address issues and provide/escalate solutions.
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Follow up customer calls where necessary.
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Processing forms, orders & applications requested by the customer
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Answer calls, make calls where needed & response to customer’s email and text.
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Respond efficiently & accurately to callers, explain possible solutions & ensure that customer feel supported & build long lasting relationships with customers.
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Assist to clients for interior their project through sales lead generation.
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Promote the company’s interior design services.
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Generate leads through tale-marketing platforms.
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Conduct client meetings, site visits, and follow-up activities.
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Ability to network and connect with a variety of people.
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Analytical mind with a problem-solving attitude
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Maintain effective & strong relationships with potential clients.
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Ensure customers queries, problem & issues.
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Perform any other tasks assigned by the management.
Skills & Expertise
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