- Open Sign in and follow the password recovery link.
- Enter the account email requested by the recovery form and submit the request.
- Check your inbox and spam folder for the recovery instructions. The request response does not disclose whether an email is registered.
- Open the most recent recovery link while it is valid.
- Enter and confirm your new password, then submit the reset.
- Return to Sign in and use the new password. Complete two-factor verification if it is enabled.
Recovery links expire and cannot be reused after a successful reset. Request a new link if yours is invalid. Resetting a password revokes existing sessions, so sign in again on your other devices.
If no message arrives, wait before requesting another, check the address, and contact support through the website. Never send a password, recovery link or one-time code to support or another user.