- Open Billing & access and select the renewals section.
- Find the relevant package and review its provider, current expiry, renewal state and any offered action.
- For an explicit renewal, review the renewal quote, duration, currency and total before continuing.
- Complete the offered checkout with the correct provider.
- Return to Billing & access and confirm the saved payment/invoice and updated access dates.
- If subscription-management or cancellation controls are offered, review their explanation before confirming. Check the resulting state afterward.
Do not assume that every package renews automatically. PayStation renewals use an explicit checkout; this integration does not automatically debit your account. Store-managed or other provider subscriptions follow the controls shown for that provider.
Renewal does not multiply the employer team-seat cap. A pending payment is not a completed renewal. If payment fails or remains pending, inspect the existing invoice/order before attempting another checkout. Cancellation and a refund request are separate actions.