Check the saved order before starting another payment.
- Return to Billing & access after leaving the payment provider.
- Find the original order/invoice and review its saved status.
- Use the available refresh/retry/continue action for that same purchase when offered.
- If the provider says it charged you but access remains pending, keep the provider receipt and order reference.
- Contact support through the website with those references and the approximate payment time.
- Wait for reconciliation guidance before attempting another checkout for the same purchase.
A browser success URL is not payment authority. Do not repeatedly pay to force access or send credentials/card details to support. Some provider checkouts must be reconciled after a merchant/account change rather than reused.