Executive / Sr. Executive – Customer Service (Cattle)
Full time @Kazi Farms Group posted 3 hours ago in Food & Beverage Production Shortlist Email JobJob Detail
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Job ID 36217
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Career Level Executive
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Experience 2-3 Years
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Min. Qualification DVM / BVSc & AH
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Gender Any
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Industry Experience Agro Industries
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No. of Vacancy 1
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Job Location Anywhere in Bangladesh
Job Description
Education
- Doctor of Veterinary Medicine (DVM).
- B.Sc. in Veterinary Science and Animal Husbandry (AH)
Experience
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- 2 to 4 years
Additional Requirements
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Strong technical knowledge of cattle diseases, nutrition, reproduction, and herd management.
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Ability to conduct training sessions and presentations.
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Strong analytical and problem-solving ability with field-oriented mindset.
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Willingness to travel extensively across field locations.
Responsibilities & Context
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Plan, initiate, and execute post-sales technical services for cattle farmers to ensure customer satisfaction and long-term retention.
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Provide technical support on cattle health management, disease prevention, vaccination programs, biosecurity, and herd management practices.
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Conduct regular farm visits to monitor herd health, performance, and farmer compliance with recommended management practices.
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Identify training needs of farmers and organize technical training, awareness programs, and field demonstrations to improve productivity and industry knowledge.
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Develop and maintain strong relationships with key farmers, dairy/beef farm owners, and stakeholders.
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Collect, compile, and analyze market intelligence on competitors products and field performance for reporting to management.
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Provide technical input for product development, field feedback, and new solution implementation in cattle segment.
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Ensure proper documentation and reporting of field activities, customer feedback, and service outcomes.
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Work closely with cross-functional teams including Sales, Marketing, and Product Development to improve customer experience.
Skills & Expertise
Compensation & Other Benefits
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Attractive remuneration will be offered depending on the profile of the candidate.
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Benefits: Gratuity, Provident Fund, Medical allowance, Profit share, T/A & D/A, Earn Leave encasement, Handset allowance & Mobile bill, Wedding Allowance, Yearly Salary Review.
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