IT Associate
Full time @Catalyst Solutions posted 17 minutes ago in Computer & Information Technology Shortlist Email JobJob Detail
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Job ID 34982
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Career Level Executive
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Experience 0-1 Year
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Min. Qualification Bachelor's Degree
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Gender Male
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Industry Experience IT
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No. of Vacancy 2
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Job Location Chittagong Division
Job Description
Education
- Bachelor of Science (BSc) in Computer Science & Engineering
- Bachelor of Science (BSc) in Information Technology
- Bachelor of Science (BSc) in Electronics and Telecommunication Engineering
- CCNA / Network+
- MTCNA (MikroTik)
- Hardware & Networking certification
- Cyber Security / ISO 27001 awareness training
Experience
- At least 2 years
- The applicants should have experience in the following business area(s): Computer Hardware/Network Companies, ISP, IT Enabled Service, Multinational Companies
- Freshers are also encouraged to apply.
Additional Requirements
- Only Male
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Capability to support a 24/7 operational environment.
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Strong problem-solving and troubleshooting mindset.
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Strong sense of ownership and accountability.
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Quick learner and early adopter of new technology.
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Good English communication skills (reading technical instructions).
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Candidates who show curiosity, a learning mindset, and long-term career commitment.
Responsibilities & Context
Context: Catalyst Solutions, a multinational company serving Fortune 500 clients in the USA and Canada, is hiring IT Associates to ensure uninterrupted internet connectivity and IT operations 24/7. As a data analytics firm operating under ISO 27001:2022 standards, we seek tech-savvy professionals who are early adopters of new technologies and capable of supporting and improving modern office IT systems.
Job Responsibilities:
- Ensure uninterrupted 24/7 internet connectivity with procured ISP bandwidth across all offices.
- Maintain proper functioning of all workstations and enforce internal IT policies.
- Install, configure, and troubleshoot software, hardware, networks, printers, and scanners.
- Keep an updated inventory of all electronic devices.
- Ensure organization-wide data security compliance aligned with ISO 27001:2022 standards.
- Monitor and maintain IP camera systems for continuous operational visibility.
- Implement fail-safe measures for all IT equipment.
- Maintain required documentation, including checklists, maintenance logs, incident reports
- Learn and adopt new technologies to improve IT infrastructure aligned with global offices.
- Support IT recruitment activities when required.
- Collaborate with all departments to ensure smooth operations across locations.
- Manage and maintain all electrically operated office equipment.
Skills & Expertise
Compensation & Other Benefits
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Salary paid on time (15th of every month)
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All meals provided: breakfast, lunch, dinner, snacks & refreshments
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Access to extensive training and structured mentorship programs
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Strong focus on career growth and professional development
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ISO-certified multinational work environment with modern technology
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Clean, hygienic, and safe workplace, especially supportive for women
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Academic flexibility and encouragement for postgraduate studies
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Employee Referral Bonus: BDT 25,000 (T&C apply)
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Festival bonuses, paid leave, maternity & paternity benefits*
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Annual medical checkups fully funded by the company*
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Transportation support (office/Uber/Pathao) when required
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CSR/ESG initiatives led by employees
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Engaging office culture with events, outings, and entertainment
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Work-from-home flexibility based on performance and credibility
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Opportunity to work across multiple offices (including CTG)
*As per company policy and performance criteria
Our office starts at 7:00 AM. Please do not apply if you are unable to attend at the specified time.
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