Call Center Executive
Full time @Pendulum Motion posted 1 week ago in IT Support & Help Desk Shortlist Email JobJob Detail
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Job ID 27032
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Career Level Executive
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Experience 1-2 Years
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Min. Qualification Bachelor's Degree
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Gender Any
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Industry Experience IT
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Candidate Age 18 to 30 years
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No. of Vacancy 15
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Job Location Dhaka Division
Job Description
Education
- Bachelor degree in any discipline
Experience
- At most 1 year
- The applicants should have experience in the following business area(s): IT Enabled Service
- Freshers are also encouraged to apply.
Additional Requirements
- Age 18 to 30 years
Experience Requirements:
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Minimum 6 months in call center/customer service/sales preferred.
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(Freshers with excellent communication skills may apply.)
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Only Female candidates for Adabor. For Eskaton both male & female can apply.
Skills & Competencies:
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Clear Bangla & English pronunciation with good listening & speaking skills.
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Strong interpersonal and convincing ability.
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Computer proficiency (MS Word, Excel, Browsing).
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Fast and accurate data entry & typing.
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Ability to handle stress, rejections, and maintain professional tone.
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Willingness to work in rostered shifts (including nights for Eskaton project).
Responsibilities & Context
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Handle customer inquiries and provide accurate information courteously.
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Engage with interested leads through outbound calls, providing information and assistance to help them complete their service journey.
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Maintain call logs, follow-ups, and escalate unresolved issues.
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Demonstrate patience and empathy while handling difficult situations.
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Proactively reach out to potential customers to promote services and convert leads into successful sales.
Skills & Expertise
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