Administrative Assistant (Security)
Full time @Evercare Hospital Dhaka posted 2 weeks ago in Healthcare & Social Assistance Shortlist Email JobJob Detail
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Job ID 26472
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Career Level Executive
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Experience 2-3 Years
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Min. Qualification HSC
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Gender Male
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Industry Experience Health Care
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No. of Vacancy 1
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Job Location Dhaka Division
Job Description
Education
- HSC
Experience
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- At most 2 years
- The applicants should have experience in the following business area(s): Hospital
- Freshers are also encouraged to apply.
Additional Requirements
Technical Competencies
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Ability to manage incoming and outgoing mails, parcels, and courier documentation with accuracy and compliance to SOPs.
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Skilled in maintaining registers, logs, and confidential records in both manual and electronic formats.
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Competent in preparing, verifying, and processing courier bills and supporting contract renewals with service providers.
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Basic operational knowledge of access control, crowd management, emergency response, and CCTV assistance during exigencies.
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Strong understanding of hospital policies, security protocols, and confidentiality requirements related to document handling.
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Ability to coordinate effectively with internal departments, courier companies, and senior management offices.Â
Behavioral Competencies
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Should be able to communicate (both in Bangla & English – oral & written) and leadership skills.
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Able to handle pressure, extended working hours, and sudden operational demands with a calm and professional approach.
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Demonstrates high ethical standards and maintains strict confidentiality when handling sensitive documents and information.
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Working knowledge on MS Office.
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Works collaboratively with the Security Department and supports colleagues to ensure smooth operations.
Responsibilities & Context
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Receive, sort, record, and dispatch all incoming official and personal mails with proper documentation, registers, and acknowledgment.
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Ensure accurate and timely dispatch of outgoing official mails, parcels, and documents through approved courier service providers with complete documentation.
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Act as the primary point of coordination with designated courier service companies for daily mail and parcel operations.
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Prepare, verify, and process monthly courier service bills, ensuring accuracy and timely submission for payment.
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Monitor, update, and support the renewal of official contracts and service agreements with courier service companies in coordination with management.
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Maintain up-to-date logs and tracking records for all incoming and outgoing correspondence, including local and international dispatches.
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Liaise with internal departments and consultants to ensure smooth, timely, and secure distribution of official documents.
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Ensure safe and timely movement of official documents between EHD and STS / Managing Director’s Office, always maintaining confidentiality.
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Act as the first point of contact for sending and receiving official international mails through designated courier services.
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Follow up on delayed, misplaced, or undelivered mails and take corrective actions with courier service providers.
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Ensure compliance with hospital policies, SOPs, and security protocols related to document handling and dispatch.
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Maintain confidentiality, integrity, and professional standards while handling sensitive and confidential hospital documents.
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Be capable of performing the duties of a Shift In-Charge whenever required, including access control, crowd management, and emergency response.
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Support security operations during emergencies, peak hours, or special situations as instructed by line management.
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Remain available and willing to work extended hours, shifts, or off-hour duties, and report to EHD during off hours as when required.
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Maintain effective and professional communication with all Security Department staff of EHD.
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Report any irregularities, security concerns, document discrepancies, or procedural issues to the immediate supervisor promptly.
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Participate in security briefings, training sessions, and departmental meetings as required.
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Perform any other duties or assignments assigned by the Security Department or hospital management in support of safe and efficient hospital operations.
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Assist CCTV operation on an emergency basis.
Skills & Expertise
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