Executive (Customer Care and Billing)
Contract @Aurora specialized hospital posted 5 days ago in Healthcare & Social Assistance Shortlist Email JobJob Detail
-
Job ID 23565
-
Career Level Executive
-
Experience 2-3 Years
-
Min. Qualification Any
-
Gender Any
-
Industry Experience Health Care
-
Candidate Age 25 to 32 years
-
No. of Vacancy 1
-
Job Location Dhaka Division
Job Description
Experience
-
- 2 to 3 years
- The applicants should have experience in the following business area(s): Hospital
Additional Requirements
- Age 25 to 32 years
-
Excellent communication and interpersonal skills
-
Strong knowledge of billing procedures and payment systems
-
Customer service orientation with problem-solving ability
-
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
-
Ability to multitask and work under pressure
-
Accuracy in handling financial data and patient records
-
Minimum 2–3 years of relevant experience in Hospital billing, accounts, or customer care services
-
Knowledge of hospital billing software or ERP systems (preferred).
-
Strong attention to detail and accuracy in data entry.
-
Ability to maintain a professional and empathetic attitude with patients under stressful situations.
-
Flexibility to work in shifts, including weekends or holidays, if required
Responsibilities & Context
Aurora Specialized Hospital, located in the heart of Dhaka, is currently seeking a qualified and dynamic individual to join our team as an Executive (Customer Care and Billing). This position offers an opportunity to contribute to patient-centered healthcare services while working in a professional and supportive environment.
Location: 19/1 Kakrail, Dhaka-1000.
Job Responsibilities
-
Greet and assist patients/customers, ensuring courteous and professional service.
-
Manage patient billing, invoicing, and payment collection accurately and efficiently.
-
Maintain patient records, update billing information, and ensure confidentiality of data.
-
Handle inquiries regarding billing, insurance claims, and payment procedures.
-
Provide information about hospital services, charges, and policies to patients and their families.
-
Coordinate with the Accounts and Finance department for reconciliation and reporting.
-
Prepare daily, weekly, and monthly billing and collection reports using MS Word/Excel.
-
Assist in resolving billing discrepancies or disputes in a timely and professional manner.
-
Support front desk operations to ensure smooth patient service and satisfaction.
-
Work collaboratively with doctors, nurses, and administrative staff to enhance patient experience.
Compensation & Other Benefits
Type: Full Time (Roster).
Facilities: As Per Company Rules.
Other jobs you may like
-
Sr. Executive, Biotech Lab
- @ Healthcare Pharmaceuticals Ltd.
- Dhaka, Bangladesh, Nasir Trade Centre (Level -08, 09 & 14), 89 Bir Uttam CR Datta, Sarak BD, 1205