UK Customer Support (Night Shift)
Full time @Eurasia Food Processing (BD) Ltd. posted 1 month ago in Food & Beverage Production Shortlist Email JobJob Detail
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Job ID 23547
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Career Level Executive
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Experience 2-3 Years
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Min. Qualification Bachelor's Degree
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Gender Male
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Industry Experience IT
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Candidate Age At least 20 years
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No. of Vacancy 3
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Job Location Dhaka Division
Job Description
Experience
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- At least 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, BPO/ Data Entry Firm, Call Center
Additional Requirements
- Age At least 20 years
Responsibilities & Context
Preferred:
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IELTS
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A or O Level
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English speakers
Role description:
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Oversee inbound and outbound call management, ensuring high-quality service.
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Accurately process customer orders and update the system in real time.
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Offer information on menus, offers, delivery times, and promotions.
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Recommend additional products or services to enhance customer experience.
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Provide support to UK and international clients via calls, emails, and live chats.
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Maintain and update customer records with precision.
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Follow company guidelines, compliance standards, and quality procedures.
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Work closely with the team to resolve queries and ensure smooth operation
Skills & Expertise
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Seeking Customer Support Executive for UK, Bangladesh night shift. Must have excellent English communication skills. Handle inbound/outbound calls, order processing, and complaints. Prior experience preferred.
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