Customer Service Representative (Contractual)
Contract @Sonapahar Farmhouse posted 1 month ago in Hospitality & Tourism Shortlist Email JobJob Detail
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Job ID 19684
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Career Level Executive
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Experience 0-1 Year
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Min. Qualification Bachelor's Degree
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Gender Any
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Industry Experience Hospitality/Travel/Tourism
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Candidate Age (Before the Application Deadline Ends) 23 to 30 years
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No. of Vacancy 1
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Job Location Dhaka Division
Job Description
Education
- Bachelor/Honors
Additional Requirements
- Age 23 to 30 years
- Strong communication skills (English & Bangla).
- Flawless in conversations.Punctuality and commitment to work.
- Self-motivated and hard working.
- Proficiency in MS Office (Word, Excel, Power Point) is mandatory.
- Ability to work independently and in a team.
Responsibilities & Context
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Answering incoming calls from customers.
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Respond to customer inquiries.
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Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
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Troubleshoot/ helping to resolve customer service problems.
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Making outbound calls to potential customers to provide information about available packages and promotions.
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Follow up with potential customers to nurture relationships and convert leads into sales.
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Assisting the sales team by providing them with qualified leads and relevant customer information.
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Updating customer records and maintaining an accurate database of all interactions.
Compensation & Other Benefits
- Salary: Negotiable
- Food Facility: Fully Subsidized
Sonapahar aspires to propose and create a counter narrative of firstly urbanized, nature depleting Bangladesh and its artificial lifestyle. Diversity, both in nature and society is our conviction. We endeavour to set sustainable examples of a life and living based on nature and preserving it for future generations.
Address:
Project Site – South Sonapahar Station Road, Mostannagar, Zorarganj, Mirsharai, Chattogram .
Corporate Office – Avenue – 11, House No. 1356 (5th floor), Mirpur DOHS, Dhaka – 1216.
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