International Communication Coordinator
Full time @Serviqore BPO Solutions posted 1 week ago in Business Process Outsourcing (BPO) Shortlist Email JobJob Detail
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Job ID 12863
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Career Level Executive
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Experience 2-3 Years
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Min. Qualification Any
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Gender Any
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Industry Experience Call Center
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No. of Vacancy 2
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Job Location Dhaka Division
Job Description
Experience
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- At least 2 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm,Call Center
- Freshers are also encouraged to apply.
Additional Requirements
- Age 20 to 40 years
- Freshers are also encouraged to apply.
Responsibilities & Context
We are looking for well-spoken, responsible individuals to join our Remote Operations & Communication Team. The role involves real-time communication and activity monitoring for international clients, ensuring smooth coordination and timely reporting during overnight hours. It requires attention to detail, clear English communication skills, and a high level of reliability.
- Maintain real-time communication with stakeholders using mobile and web-based systems
- Monitor scheduled activities, verify reporting timelines, and escalate issues when necessary
- Follow detailed client protocols and procedures and ensure timely responses to incoming communication and follow ups
- Maintain and complete task logs and handover notes at the end of each shift
- Work collaboratively with internal and external team members to ensure seamless operations
Skills & Expertise
Compensation & Other Benefits
- Over time allowance,Performance bonus,Weekly 2 holidays
- Salary Review: Yearly
- Festival Bonus: 2
Professional communication role | No sales/call center pressure | Hybrid work | Training provided | Work with international clients | Career growth in BPO industry
