Customer Service Executive
Full time @Spire Technology Limited posted 2 weeks ago in Computer & Information Technology Shortlist Email JobJob Detail
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Job ID 12768
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Career Level Executive
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Experience 2-3 Years
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Min. Qualification Bachelor's Degree
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Gender Any
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Industry Experience Tech
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No. of Vacancy 5
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Job Location Dhaka Division
Job Description
Additional Requirements
- Age 22 to 33 years
Working skill
- Experience in CRM, Omni channel, Website order management and Tele sales
- Knowledge on e-commerce, f-commerce, sales funnel, customer psychology
- Good at Microsoft office.
- Good at presentation.
- A class communication skills.
- Confidence for handling any critical situation and work under pressure.
- Good expertise of team work for generate sales and meet monthly target.
- Excellent convince skill of handling customers for get the deal done in any situation.
Soft Skills
- Quick learner·
- Self-learner·
- Problem solver·
- Smart·
- Punctuality·
- Time management·
- Target archiver·
- Self-motivated
Responsibilities & Context
- Maintain CRM, Website, Inbound calls and Offline visitor for engaged with customer.
- Gather customer data and offer services or products according to their needs.
- Make outbound calls or communicate by sales channel for follow-up potential customers.
- Achieve sales target in any situation.
- Record and manage orders and payment in sales channel (Order entry, Packing, Courier entry, Payment management etc.)
- Monitor and manage logistic channels for successful delivery
- Making report for management·
- Complete additional task given by management.
Skills & Expertise
Compensation & Other Benefits
- Performance bonus
- Salary Review: Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
- Skill development
- Office time 2 shift (10 am to 7 pm) and (6 pm to 3 am). For night shift accommodation available
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