IT Operations Coordinator – Hardware, Network & System Support
Full time @Zubion Development Solutions Limited ( ZDSL) posted 2 weeks ago in Construction & Extraction Shortlist Email JobJob Detail
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Job ID 11994
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Career Level Executive
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Experience 2-3 Years
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Min. Qualification Bachelor's Degree
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Gender Any
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Industry Experience IT
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No. of Vacancy 1
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Job Location Dhaka Division
Job Description
Education
- Bachelor/Honors
- Bachelor’s degree in Computer Science, IT, or a related field.
Experience
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- 2 to 5 years
- The applicants should have experience in the following business area(s): Developer
Additional Requirements
- Age 22 to 35 years
- Minimum 2–3 years of proven experience in an IT support or system administration role.
- Strong knowledge of Windows Server, network configuration, LAN/WAN, TCP/IP.
- Familiarity with cloud systems (Google Workspace, Microsoft 365, etc.).
- Experience with troubleshooting, diagnosing, and solving IT-related issues.
- Knowledge of cybersecurity and IT best practices.
- Ability to work independently and handle multiple tasks efficiently.
- Good communication and problem-solving skills.
Mandatory Technical Skills:
- Experience with MikroTik, TP-Link, or other network devices.
- Hands-on experience with CRM/ERP systems administration.
- Thorough knowledge of backup solutions and data recovery processes.
- Experience in IT product procurement, vendor coordination, and warranty handling.Practical experience in installing and maintaining CCTV systems.
Responsibilities & Context
We are seeking a highly skilled and motivated IT Expert to join our dynamic team. The ideal candidate will be responsible for maintaining and enhancing our organization`s IT infrastructure, managing IT procurement, supporting security systems including CCTV, and ensuring business continuity through strong technical practices.
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Manage and maintain computer networks, servers, and systems.
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Provide technical support for hardware, software, and networking issues.
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Configure, install, and update IT tools and software systems.
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Implement security measures (firewalls, antivirus, data backup, etc.).
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Monitor system performance and troubleshoot problems proactively.
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Manage user accounts, access control, and system rights.
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Assist in CRM and ERP support and integration.
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Document IT processes and create user guides for internal teams.
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Collaborate with other departments to support digital transformation goals.
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Manage IT product procurement, vendor relationships, and inventory tracking.
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Handle warranty claims, repairs, and IT asset lifecycle management.
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Oversee CCTV setup, maintenance, and footage management.
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Ensure continuous CCTV surveillance uptime and troubleshoot camera/network issues.
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Ensure cost-effective purchasing while maintaining quality and brand standards.
Compensation & Other Benefits
- T/A,Mobile bill,Tour allowance,Performance bonus,Profit share,Provident fund
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
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