Customer Support Executive (Night Shift)
Full time @Globaltecit posted 4 weeks ago in Computer & Information Technology Shortlist Email JobJob Detail
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Job ID 11625
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Career Level Executive
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Experience 0-1 Year
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Min. Qualification HSC
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Gender Male
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Industry Experience IT
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No. of Vacancy 40
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Job Location Dhaka Division
Job Description
Additional Requirements
- Age 18 to 31 years
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Previous experience in customer service or a call center will be an advantage
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Only males are encouraged to apply
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Must be comfortable working night shift (9:00 PM to 8:00 AM)
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Basic computer skills and typing ability
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Strong attention to detail and ability to work in a fast-paced environment
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Good communication skills in English
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Freshers are encouraged to apply.
Responsibilities & Context
GlobalTec IT is hiring enthusiastic and detail-oriented individuals to join our night shift team. As a Customer Support Executive (Night Shift), you`ll be responsible for providing support to international clients and managing customer data with precision and professionalism.
Job Responsibilities:
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Provide customer support through chat, email, and calls during night hours.
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Generate new sales or subscriptions to the different services offered.
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Accurately input and manage data in internal systems.
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Verify and analyze data for accuracy and resolve discrepancies.
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Maintain confidentiality of sensitive customer information.
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Ensure customer satisfaction by handling queries promptly and professionally.
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Work independently with minimal supervision.
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Continuously improve knowledge through training and performance feedback.
Skills & Expertise
Compensation & Other Benefits
- Salary Review: Yearly
- Festival Bonus: 2
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Festival bonus Friendly work environment Career growth opportunities.
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Sales target achievement bonuses (8k-12k)
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Weekly 01 holiday (as per your preferred day).
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Night Shift: 9:30 PM to 7:30 AM (On-Site).
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Work with international clients in a professional IT environment.
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Generate new sales or subscriptions to the different services offered.
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Basic computer and English typing skills are required.
Apply Instruction Interested candidates are requested to send their CV . Subject line: Application for Customer Support Executive (Night Shift).
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