About MD. OMAR FARUK AKASH
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Academic Level Bachelor's Degree
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Gender Male
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Current Job Position Network Engineer/Architect
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Viewed 222
About me
Smart Information Technology professional with 5 years of experience in designing and managing networks, server infrastructure, and IT operations. Resolved escalated issues and implemented solutions to complex end-user problems and business needs. Seeking to leverage solid technical skills and abilities to advance my career in the Information Technology sector.
Education
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2015 - 2020
North South University
Bachelor of Science (BSc)
Contributed as an active volunteer of IEEE, was a volunteer during ICPC contest.
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2011 - 2013
Rajshahi Govt. City College, Rajshahi
Higher Secondary School Certificate (Science)
I have passed Higher Secondary School Certificate (Science) at Rajshahi Govt. City College, Rajshahi
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2011 - 2013
Nukali Multilateral High School, Sirajganj
Secondary School Certificate (Science)
I have passed Secondary School Certificate (Science) Nukali Multilateral High School, Sirajganj
Experience
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2023 - Present
ShopUp
Sr. IT Executive
Responsibilities:
1. Analysis and implementation of ITSM tools (Freshservice, Snipe-iT)
2. Mikrotik router & CISCO switch
3. Windows server 2019 (DHCP, DNS, AD)
4. Ensure smooth IT support & services for all offices.
5. Teammanagement and tasks delegation.
6. Project coordination and task completion on time.
7. Maintain call center server and Bio-time 8.0 for attendance system.
8. Manage & maintain IT networking infrastructure.
9. Ensure data backup from the Bio-time server.
10. Successfully completed a project to install CCTV system in over 300 offices and connect them to the Hikvision central portal.
11. Oversaw access control systems, CCTV, DVRs, NVRs, and HD cameras.
12. Maintain IT assets inventory through ITSM tool.
13. Configuring cambium APs, adding them to the cloud portal, and troubleshooting.
14. Preparemonthly IT budget, planning new project and help to HOD.
15. Successfully completed a project to install attendance machines in over 160 offices and connect them to a central server (Bio-time 8.0).
16. Provide required IT support for all offices.
17. Maximum utilization of the existing resources.
18. Processing bills for ISP, SMS, and other services
19. Video conferencing system (Logitech Rally and Polycom) -
2020 - 2023
Population Services and Training Center (PSTC)
Executive IT
1. Monitor security services and ICT setup
2. Maintenance experience of IP PBX system.
3. Configuring and troubleshooting the CCTV system.
4. Training end users on the use of IT assets.
5. LAN & Wifi (Detecting issues & Solutions).
6. Configuration & troubleshooting of computer hardware, software & network.
7. Communicating with the vendors for warranty claim & emergency support
8. Configuration and working experienced of Soyal attendance machine.
9. Operating System (Windows, MAC). -
2020 - 2020
N2SYS Technology
IT Engineer
1. Configuration & working experience of MikroTik router, VPN, Switch.
2. Configuration and working experienced of Zkteco attendance machine.
3. Maintenance experience of call center server.
4. LAN & Wifi (Detecting issues & Solutions).
5. Training end users on the use of IT assets.
6. Working experience of computer hardware.
7. Communicated with the vendor for emergency support.
8. Operating system, Mac, Windows.
9. Effective communication with stakeholders.
10. Communicating with the vendors for warranty claim & emergency support
11. Assemble IT equipment
Portfolio
Honors & awards
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2023
Leadership in IT Infrastructure Management
Awarded for managing IT assets, user access control, and security protocols efficiently.
