﻿{"id":35139,"date":"2026-04-18T08:29:21","date_gmt":"2026-04-18T02:29:21","guid":{"rendered":"https:\/\/globexhire.com\/job\/35139\/customer-relationship-executive-communication-dept"},"modified":"2026-04-18T09:01:44","modified_gmt":"2026-04-18T03:01:44","slug":"35139-customer-relationship-executive-communication-dept","status":"publish","type":"job","link":"https:\/\/globexhire.com\/bn\/job\/35139\/customer-relationship-executive-communication-dept","title":{"rendered":"Customer Relationship Executive (Communication Dept)"},"content":{"rendered":"<div id=\"requirements\" class=\"mb-3 text-[#333]\">\n<div class=\"mb-2.5\">\n<p class=\"mb-2.5 text-sm font-semibold\">Education<\/p>\n<ul class=\"list-disc px-6 leading-7 text-xs sm:text-sm\">\n<li class=\"leading-7\">Bachelor of Business Administration (BBA) in Marketing<\/li>\n<li class=\"leading-7\">Master of Business Administration (MBA) in Marketing<\/li>\n<\/ul>\n<\/div>\n<div class=\"mt-2.5 text-[#333]\">\n<p class=\"font-semibold sm:text-sm mb-1.5\">Experience<\/p>\n<ul class=\"list-disc px-5\">\n<li class=\"sm:leading-6 leading-5 text-xs sm:text-sm\">\n<ul>\n<li>3 to 7 years<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div class=\"mt-0 sm:leading-6 leading-5 pb-[5px] sm:text-sm text-xs\">\n<ul class=\"list-disc px-5\">\n<li>The applicants should have experience in the following business area(s): NGO, Development Agency<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<hr class=\"my-2.5\" \/>\n<div id=\"responsibilitiesSection\">\n<p id=\"job_resp\" class=\"mb-2.5 text-[#B32D7D] text-xs sm:text-base font-semibold\">Responsibilities &amp; Context<\/p>\n<div class=\"mb-5 leading-7\">\n<div class=\"text-xs sm:text-sm text-[#333] sm:leading-7 leading-5\">\n<p>MASTUL Foundation is seeking a highly experienced and results-driven\u00a0<strong>Customer Relationship Executive (Communication Department)<\/strong>.\u00a0<\/p>\n<p><strong>Key Responsibilities:<\/strong><\/p>\n<ul class=\"list-disc px-6\">\n<li>\n<p>Receive phone calls, respond to donors in social media and keep track of all donor databases.<\/p>\n<\/li>\n<li>\n<p>Handle donors` query, must be capable of managing donors\u2019 requirements. Keep detailed records of Donor interactions and feedback.\u00a0<\/p>\n<\/li>\n<li>\n<p>Overall support the team for increasing Donor Relationship.<\/p>\n<\/li>\n<li>\n<p>Supports the Communication Manager by maintaining donor relationships, securing new funding through concept notes and proposals, and preparing high-quality donor and HQ reports. Collaborates with the Planning and Development Manager on fundraising, communications, networking, and advocacy.<\/p>\n<\/li>\n<li>\n<p>Develop and implement a fundraising plan for the organization, which will achieve the goals for sustainable funding, the development of projects and delivery of core operations.<\/p>\n<\/li>\n<li>\n<p>Implementing an effective customer loyalty program. Maintaining accurate records and documenting all customer service activities and discussions.<\/p>\n<\/li>\n<li>\n<p>Assessing service statistics and preparing detailed reports on your findings. Implements quality, and customer-service standards. Contributes customer service information and recommendations to strategic plans and reviews.<\/p>\n<\/li>\n<li>\n<p>Able to work under pressure.<\/p>\n<\/li>\n<li>\n<p>Any other relevant works as assigned by the authority.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<hr class=\"my-2.5\" \/><\/div>\n<div class=\"text-[#333] text-sm\">\n<div class=\"text-[#333] text-sm\">\n<div class=\"text-[#333] text-sm\">\n<div class=\"text-xs sm:text-base font-semibold text-[#333]\">\u00a0<\/div>\n<div id=\"salary\" class=\"sm:text-sm text-[#333]\">\n<p class=\"text-[#B32D7D] font-semibold text-sm sm:text-base mb-2.5\">Compensation &amp; Other Benefits<\/p>\n<div>\n<div>\n<p>Mobile bill, Provident fund Lunch Facilities: Full Subsidize Salary Review: Yearly Festival Bonus: 2 yearly<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Education Bachelor of Business Administration (BBA) in Marketing Master of Business Administration (MBA) in Marketing Experience 3 to 7 years The applicants should have experience in the following business area(s): NGO, Development Agency Responsibilities &amp; Context MASTUL Foundation is seeking a highly experienced and results-driven\u00a0Customer Relationship Executive (Communication Department).\u00a0 Key Responsibilities: Receive phone calls, respond&#8230;<\/p>","protected":false},"featured_media":0,"template":"","meta":{"inline_featured_image":false,"voojobs_field_job_publish_date":"1776500962","voojobs_field_job_expiry_date":"1778889600","voojobs_field_job_application_deadline_date":"1778889600","voojobs_field_job_apply_type":"with_email","voojobs_field_job_apply_url":"","voojobs_field_job_apply_email":"peoplemastul@gmail.com","voojobs_field_job_salary":"","voojobs_field_job_max_salary":"","voojobs_field_job_salary_type":"negotiable","voojobs_field_job_salary_currency":"default","voojobs_field_job_salary_pos":"left","voojobs_field_job_salary_sep":",","voojobs_field_job_salary_deci":"2","voojobs_field_job_featured":"on","voojobs_field_job_feature_till":"","voojobs_field_urgent_job":"","voojobs_field_job_filled":"off","voojobs_field_job_posted_by":"11661","career-level":"executive","experience":"4+-years","qualification":"Bachelor\u2019s Degree","gender":"Any","candidate-age-range":"","industry-experience":"ngo","salary-employment-grade":"","candidate-age":"","no-of-vacancy":"5","job-location":"Dhaka Division","voojobs_field_location_address":"House # 7\/3, Block-D, Lalmatia BD, 1207","voojobs_field_location_postalcode":"1207","voojobs_field_location_location1":"Bangladesh","voojobs_field_location_location2":"Dhaka","voojobs_field_location_location3":"Dhaka","voojobs_field_location_lat":"37.090240","voojobs_field_location_lng":"-95.712891","apply_job_questions":"","voojobs_field_job_attachment_files":null},"jobtype":[36],"skill":[],"sector":[313],"class_list":["post-35139","job","type-job","status-publish","hentry","jobtype-full-time","sector-non-profit-social-services"],"_links":{"self":[{"href":"https:\/\/globexhire.com\/bn\/wp-json\/wp\/v2\/job\/35139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globexhire.com\/bn\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/globexhire.com\/bn\/wp-json\/wp\/v2\/types\/job"}],"wp:attachment":[{"href":"https:\/\/globexhire.com\/bn\/wp-json\/wp\/v2\/media?parent=35139"}],"wp:term":[{"taxonomy":"jobtype","embeddable":true,"href":"https:\/\/globexhire.com\/bn\/wp-json\/wp\/v2\/jobtype?post=35139"},{"taxonomy":"skill","embeddable":true,"href":"https:\/\/globexhire.com\/bn\/wp-json\/wp\/v2\/skill?post=35139"},{"taxonomy":"sector","embeddable":true,"href":"https:\/\/globexhire.com\/bn\/wp-json\/wp\/v2\/sector?post=35139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}