Technical Support Engineer (IPTSP)
ফুল টাইম @Automas Technologies posted 4 দিন ago in Computer & Information Technology Shortlist Email JobJob Detail
-
Job ID 32162
-
Career Level Executive
-
Experience 1-2 Years
-
Min. Qualification Diploma
-
Gender Male
-
Industry Experience Telecommunication
-
Candidate Age 20 to 40 years
-
No. of Vacancy ৩
-
Job Location Dhaka Division
Job Description
Education
- Bachelor in Engineering (BEngg)
- Diploma in Engineering
- Bachelor of Science (BSc)
Experience
-
- 1 to 2 years
- The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, Technical Infrastructure, Computer Hardware/Network Companies
- Freshers are also encouraged to apply.
Additional Requirements
- Age 20 to 40 years
-
Basic knowledge of networking, IP Telephony, and VoIP systems.
-
Familiarity with routers, switches, and networking equipment.
-
Strong problem-solving skills and the ability to manage technical challenges effectively.
-
Excellent communication skills with a customer-focused approach.
Responsibilities & Context
Job Summary:
We are seeking dedicated and technically skilled individuals to join our team as Technical Support Engineers for IPTSP (IP Telephony Service Provider). The ideal candidates should have a strong understanding of networking, VoIP, and telecommunication systems. This role requires problem-solvers who can handle network troubleshooting, system maintenance, and provide exceptional client support.
Key Responsibilities:
-
Provide support for IPTSP-related issues, including troubleshooting and resolving technical problems.
-
Install, configure, and maintain IP Telephony systems.
-
Monitor and manage network infrastructure, including routers, switches, and wireless access points.
-
Work closely with the technical team to ensure the smooth operation of IPTSP services.
-
Address customer inquiries and deliver effective solutions to enhance client satisfaction.
-
Document technical issues and maintain records of resolutions.
Skills & Expertise
Compensation & Other Benefits
- T/A,Mobile bill,Performance bonus,Tour allowance
- Salary Review: Yearly
- Festival Bonus: 2
-
Opportunity to work in a fast-growing technology sector.
-
Professional development and continuous learning opportunities.
-
Friendly and collaborative work environment.
-
Yearly performance bonuses based on individual and team achievements.
-
Opportunity to work with the latest technologies in IP Telephony.
-
Career advancement opportunities within the company.
Other jobs you may like
-
Digital Marketing Executive (Content Strategy, SEO & Ads)
- @ Automas Technologies
- Dhaka, Bangladesh, MH HERITAGE (Level-1), House-132 Flat - B1, Road-6, Mohammadia Housing Society, Mohammadpur BD, 1207