Call Center/Data Entry Operator
Full time @Dhaka Eye Care Hospital posted 11 hours ago in Healthcare & Social Assistance Shortlist Email JobJob Detail
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Job ID 37737
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Career Level Executive
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Experience 2-3 Years
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Min. Qualification HSC
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Gender Any
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Industry Experience Health Care
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Candidate Age 20 to 35 years
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No. of Vacancy 8
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Job Location Dhaka Division
Job Description
Education
- Higher Secondary
- Bachelor/Honors
Experience
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- At most 2 years
- The applicants should have experience in the following business area(s): Hospital
Additional Requirements
- Age 20 to 35 years
Responsibilities & Context
We are looking for a detail-oriented and customer-focused Call Center / Data Entry Operator to handle inbound and outbound calls while accurately entering and maintaining data in company systems. The role requires strong communication skills, basic computer proficiency, and the ability to work efficiently in a fast-paced environment.
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Handle inbound and outbound customer calls professionally and courteously
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Respond to customer inquiries, complaints, and requests in a timely manner
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Accurately enter, update, and verify customer and operational data in databases
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Maintain call logs, records, and reports as required
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Follow company policies, scripts, and data security guidelines
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Coordinate with supervisors and team members to resolve issues
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Ensure high levels of customer satisfaction and service quality
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Meet daily/weekly call and data entry targets
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Maintain confidentiality of customer and company information
Skills & Expertise
Other Relevant Skills
Compensation & Other Benefits
- Medical allowance,Over time allowance,Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Hostel Benefits
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Training provided for call handling and data systems
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Friendly and supportive work environment
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Career growth and skill development opportunities
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Opportunity to gain experience in customer service and operations
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