Call Center Operator
Full time @Padma Diagnostic Centre Ltd. posted 12 hours ago in Healthcare & Social Assistance Shortlist Email JobJob Detail
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Job ID 37733
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Career Level Executive
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Experience 2-3 Years
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Min. Qualification Bachelor's Degree
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Gender Female
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Industry Experience Health Care
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Candidate Age 20 to 35 years
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No. of Vacancy 6
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Job Location Dhaka Division
Job Description
Education
- Bachelor/Honors
Experience
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- 2 to 6 years
- The applicants should have experience in the following business area(s): Diagnostic Centre, Hospital
Additional Requirements
- Age 20 to 35 years
- Only Female
- Availability: Must be fully available to work roster-based shifts, specifically 7:00 AM – 3:00 PM and 3:00 PM – 11:00 PM.
- Flexibility: Willingness to work on a rotating roster schedule, including weekends and public holidays.
- Must have advanced proficiency in Microsoft Word, Microsoft Excel, and Internet browsing to efficiently manage daily call centre operations and data entry tasks.
Responsibilities & Context
- Receiving calls from outside PDCL.
- Calling outside for various PDCIL officials’ needs.
- Entering and preparing databases for various official data sets.
- Providing a variety of information services to the searcher via phone.
- Providing patient serials for PDCL doctors over the phone.
- Providing online serials to patients for various doctors online.
- Sending out various official emails as needed.
- Providing services with various information to the searcher through various online channels (e.g., Facebook, WhatsApp, etc.).
- Also, to comply with various instructions directed by the PDCL authorities.
Skills & Expertise
Other Relevant Skills
Compensation & Other Benefits
- Provident fund,Medical allowance,Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
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