Sr. Collection Executive / Collection Executive

Job Detail

Responsibilities & Context

Debt Collection:– Make regular follow-ups via phone call, SMS or in physical visit as assigned to collect overdue payments/ total outstanding- Ensure recovery targets are met on a daily, weekly, and monthly basis.
Documentation:– Maintain accurate records of all collection activities and customer interactions.- Submit daily and weekly collection reports to the supervisor.
Negotiation and Settlement:– Discuss payment plans or settlement offers with debtors within the policy limits.- Ensure all commitments and settlements are documented and approved.
Customer Service:– Address queries and concerns of customers regarding dues.- Maintain professional behavior while dealing with difficult clients.
Compliance:– Adhere to legal regulations and bank policies while collecting payments.- Ensure the confidentiality of customer data and payment information.

Compensation & Other Benefits

Sr. Sales Executive / Sales Executive
- @ Mhadi Support Services Limited
- Dhaka, Bangladesh, Gulshan Grace, 8 South Gulshan Avenue, Level-5, 2nd Building, Gulshan-1 BD
Contract

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Sr. Sales Executive / Sales Executive
Retail Sales & Customer Service Dhaka, Bangladesh, Gulshan Grace, 8 South Gulshan Avenue, Level-5, 2nd Building, Gulshan-1 BD

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