Officer
@E-Zone HRM Limited posted 50 minutes ago in Human Resources Shortlist Email JobJob Detail
-
Job ID 34440
-
Career Level Officer
-
Experience Not Required
-
Min. Qualification Bachelor's Degree
-
Gender Any
-
Industry Experience HR
-
Candidate Age At most 30 years
-
No. of Vacancy 1
-
Job Location Dhaka Division
Job Description
Education
- Bachelor/Honors
- Minimum Bachelor’s degree in any discipline
Additional Requirements
- Age At most 30 years
-
No prior experience is required; fresh graduates are highly encouraged to apply
-
Excellent communication skills
-
Strong team player with proficiency in MS Word and MS Excel
-
Ability to perform under time constraints
Responsibilities & Context
We’re Hiring Fresh Talent! Join a reputed MFS organization as “Officer” and kick-start your career in a dynamic work environment.
Job Nature: Desk Job under Customer Service Division
Openings: Undefined
Location: Mohakhali, Dhaka
Working Days & Hours: Rotational Shifts or Roster Duty (6 Days/Week)
Morning: 7:00 AM – 3:00 PM (Male & Female)
Evening: 3:00 PM – 11:00 PM (Male & Female)
Night: 11:00 PM – 7:00 AM (Male)
[Transportation services will be provided for Morning & Evening Shifts]
Core Responsibilities:
-
Provide outstanding customer service by addressing inquiries and concerns promptly.
-
Resolve customer complaints efficiently, offering viable solutions.
-
Maintain and update the call center database with accurate information.
-
Assist clients with questions about various products and services, aiming to resolve any issues.
-
Engage potential customers by providing detailed information on products and services.
Skills & Expertise
Compensation & Other Benefits
-
Salary Range: BDT 18,000/- to 20,000/-
-
Salary Increment: Annually
-
Festival Bonus: Two (2) per year (Subject to eligibility)
-
Festival Holiday Work Compensation: Three (3) times the daily salary for each day worked
-
Government Holiday Work Compensation: BDT 2,000 for each day worked
Other jobs you may like
-
ICT Consultant
- @ E-Zone HRM Limited
- Dhaka, Bangladesh, Planners Tower (10th Floor) 13/A, Bir Uttam C.R. Dutta Road (Sonargaon Road) BD, 1000