Ray Advertising is seeking an experienced, strategic, and highly organized Chief Human Resources Officer (CHRO) to lead and scale our global HR, Talent Acquisition, and People Operations department. This is a Remote (Work From Home) leadership role with a semi–night shift schedule.

This position involves night shift from Saturday to Thursday, 4:00 PM to 1:00 AM BD time— including a 1-hour break.

About Ray Advertising

Founded in 2019 in Redding, California, Ray Advertising is a U.S.-based performance marketing and lead generation agency specializing in Pay Per Call, Affiliate Marketing, and Digital Advertising. We connect high-intent U.S. consumers with businesses in health insurance, home services, legal, finance, and more.

Our Bangladesh team plays a key role in recruitment, operations, and remote workforce management — ensuring smooth communication, effective hiring, and strong performance across all departments.

Position Overview

We are looking for a Chief Human Resources Officer (CHRO) with 7–10 years of hands-on and strategic HR experience (Minimum 8 years required). This role requires strong leadership, policy-making, global hiring expertise, people management, and the ability to design and manage full HR and TA systems from scratch.

As CHRO, you will build and execute the entire HR roadmap, lead the HR team, drive global recruitment, ensure compliance, shape company culture, and act as a primary communication bridge between employees and leadership.

Key Responsibilities

1. Develop & Execute the Complete HR & Talent Acquisition Plan (Primary Leadership Role)

• Design and implement the full HR & Talent Acquisition strategy for the company.

• Create a structured full-cycle hiring framework, covering sourcing to onboarding and department handoff.

• Build a clear Hiring Roadmap including workforce planning, quarterly hiring targets, and resource allocation.

• Define, structure, and manage the HR team, including roles, responsibilities, and reporting hierarchy.

• Set measurable hiring KPIs (time-to-fill, offer acceptance rate, retention rate, candidate satisfaction, etc.).

• Create HR SOPs, SLAs, workflows, performance metrics, and documentation processes.

• Ensure full alignment between HR operations and organizational goals across all departments.

• Lead daily/weekly planning, performance monitoring, and problem-solving for HR Managers/Executives.

• Promote a data-driven HR culture based on metrics, insights, and operational efficiency.

• Maintain cross-functional coordination with leadership, managers, and project teams.

2. Full-Cycle Recruitment (Hands-On + Team Leadership)

• Oversee and execute complete A–Z global recruitment when needed.

• Manage hiring for Bangladesh, USA, Mexico, Philippines, Ukraine, Russia, Argentina, Colombia, Pakistan, and more.

• Build strong, diverse talent pipelines across technical, management, and non-technical roles.

• Ensure hiring meets company standards, performance goals, and timeline expectations.

• Supervise candidate communication, scheduling, offer letters, documentation, and onboarding.

• Use job boards, social media, ATS/CRM systems, and sourcing channels to attract high-quality candidates.

• Conduct structured interviews and ensure consistent, data-driven evaluations.

• Handle high-level offer negotiations with candidates.

• Guarantee smooth onboarding, orientation, and department handoff.

3. Employee Management (Payroll, Retention & Operations Oversight)

• Lead attendance, shifts, payroll preparation, documentation, and monthly HR reporting.

• Strengthen employee relations, engagement, and retention through proactive support.

• Oversee performance monitoring, task allocation, and coordination with department heads.

• Track daily activities to ensure accountability and timely project delivery.

• Identify performance gaps and implement corrective action plans or improvement programs.

• Manage all internal communications, announcements, policy updates, and organizational notices.

• Ensure smooth workflow distribution and coordination across departments.

4. Workplace Culture & Employee Relations Leadership

• Foster a positive, collaborative, and respectful remote work culture.

• Oversee conflict resolution, employee concerns, and disciplinary processes.

• Lead and improve performance review systems, behavioral standards, and staff motivation.

• Maintain a healthy, productive, and high-performance environment across all teams.

5. HR Operations, Compliance & Documentation

• Maintain and update HR policies, employee handbooks, SOPs, and organizational guidelines.

• Ensure compliance with company rules and international labor standards.

• Maintain accurate, confidential, and secure HR records and employee files.

• Oversee contracts, agreements, and HR documentation processes.

6. Training, Development & Onboarding Leadership

• Design and manage company-wide training and development programs.

• Maintain structured onboarding for all new hires, including system access and role training.

• Track training progress and ensure timely follow-up with department heads.

• Provide leadership training to HR Managers, Executives & Interns.

• Supervise HR team performance, task execution, documentation discipline, and workflow quality.

• Ensure onboarding and training frameworks support long-term employee performance and retention.

7. HR as a Communication Bridge (Executive-Level Responsibility)

• Act as the primary bridge between employees and top leadership.

• Handle confidential employee matters with professionalism and discretion.

• Facilitate conflict resolution and major organizational decisions when needed.

• Represent the company at job fairs, recruitment events, and HR functions.

• Remain available for urgent HR tasks, events, and company activities.