Senior Call Center Executive (For International Campaign)
Full time @360-SUPPORTS posted 3 weeks ago in Computer & Information Technology Shortlist Email JobJob Detail
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Job ID 22199
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Career Level Sr. Executive
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Experience 2-3 Years
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Min. Qualification Bachelor's Degree
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Gender Male
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Industry Experience Call Center
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No. of Vacancy 30
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Job Location Dhaka Division
Job Description
Education
- A Level
- Bachelor of Business Administration (BBA)
- O Level
- American International University Bangladesh,North South University,Independent University, Bangladesh,BRAC University,Uttara University students will get preference
Experience
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- At least 2 years
- The applicants should have experience in the following business area(s): Telecommunication, Call Center
Additional Requirements
- Age At most 35 years
- Experience in B2B, B2C Cold Calling, Telemarketing in Any International Call Center will get higher priority.
- Fluently Speaking English and Good sales ability is MUST.
- Excellent communication skill.
- The patience and ability to engage customers in conversation.
- Working knowledge of relevant computer software.
- The ability to handle rejection and stress in soliciting customers.
Responsibilities & Context
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Handle inbound and outbound calls professionally and efficiently
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Provide accurate information and resolve customer queries
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Maintain a high level of customer satisfaction
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Record call details and update CRM systems as needed
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Work closely with the team and supervisors to meet quality benchmarks
Skills & Expertise
Compensation & Other Benefits
- T/A,Performance bonus,Over time allowance
- Salary Review: Yearly
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Transport Allowance 2000 BDT
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Attendance 2000 BDT
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Sales Bonus : 3000 to 25000 BDT [ Based on performance ]
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Punctuality Bonus 1000 BDT [ If you attend office everyday in time and follow Professionalism ]
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Prayer Bonus 1000 BDT [ For those who Pray 5 times a day ]
Job Highlights
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Are you a night owl with a passion for helping others?
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360-Supports, a global leader in call center industry, is hiring Senior Call Center Executive for our night shift team!
Please don`t apply if you can`t speak in English Fluently.
We urgently need to hire a good number of agents so apply ASAP to get hired.
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